Terms & Conditions

The rules that govern the use of this website and the content we make available on it.

Terms & Conditions
for using this website.

Last updated: April 17, 2026

Welcome to the Luxe Paints website. These Terms & Conditions explain the rules for using this website and the information we make available on it. Please read them carefully. By browsing or otherwise using the site, you agree to be bound by these terms.

1. About this website

This website is owned and operated by Luxe Paints LLP (referred to as “Luxe Paints”, “we”, “us” or “our”), with its registered office at Shop No 2, Deepraj CHS, Plot 120/131, Sector - 9, New Panvel.

If you have a question about these terms or the website, you can reach us at santhosh.veliventi@luxepaints.co.

2. Acceptance of these terms

By accessing, browsing or using any part of the Luxe Paints website, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree, please do not use the website.

These terms apply to your use of the website and any online interactions you have with us through it, including viewing products and colours, reading brand and service information, and submitting enquiries through the contact form.

3. Changes to these terms

We may update or revise these terms from time to time to reflect changes to the website, our products and services, or applicable law. Updated terms become effective when posted on this page. Your continued use of the website after changes are posted means you accept the updated terms, so we encourage you to review this page periodically.

4. Use of website content

Information on this website — including details about our paint ranges, textures, emulsions, speciality coatings, tools and machinery, colour inspiration, services and brand story — is provided for general informational purposes only.

While we take care to keep the content accurate and up to date, we do not guarantee that every detail is complete, current or free of errors. You should not rely solely on information from this website when making purchasing, project or commercial decisions.

5. Product information and availability

Product descriptions, technical specifications, features, finishes, areas of application, shades and availability shown on this website are indicative and may change without notice. Formulations, packaging, specifications and product ranges are periodically reviewed and may be updated, replaced or discontinued.

Please contact us or an authorised Luxe Paints representative to confirm the latest specifications, compatibility and suitability of any product before purchase or application.

6. Colour and shade display

Colours, textures and finishes shown on the website are reproduced digitally and are intended as visual references only. The appearance of a colour on a screen can vary significantly from the actual paint applied to a surface because of differences in device displays, lighting conditions, surface texture, substrate preparation, application method and the number of coats.

For an accurate view of any colour or finish, we recommend requesting a physical shade card, a sample application or guidance from a Luxe Paints representative before finalising a selection.

7. No professional advice or project guarantee

Content on this website is not a substitute for professional advice from a qualified painter, applicator, architect, interior designer or other relevant specialist. Information about surface preparation, application techniques, coverage, drying times and similar topics is provided at a general level.

We do not guarantee any specific project outcome, performance result or appearance based solely on content viewed on the website. On-site conditions, workmanship and materials used alongside our products all affect the final result.

8. Enquiries and contact form

You can reach us through the enquiry form on our Contact Us page. When you use the form, you agree to provide accurate, current and complete information about yourself or the organisation you represent, and to keep that information truthful.

You must not use the enquiry form to send unlawful, misleading, abusive, defamatory, infringing, obscene, harassing or spam content, or to impersonate any person or organisation. We may ignore, filter or block submissions that appear to misuse the form, and we may report serious misuse to the appropriate authorities.

Submitting an enquiry does not create any contract, commercial relationship or obligation between you and Luxe Paints. We may respond, decline to respond, or follow up as we see fit.

9. Intellectual property

The Luxe Paints name, logo, branding, product names, website design, text, images, graphics, illustrations, videos, colour swatches, icons and the overall look and feel of this website are owned by or licensed to Luxe Paints and are protected by copyright, trademark and other intellectual-property laws.

You may view and print reasonable portions of the website for personal, non-commercial reference. You may not copy, reproduce, distribute, publish, modify, adapt, translate, reverse engineer, create derivative works from, publicly display, frame, mirror or otherwise exploit any part of the website or its content without our prior written permission, except as allowed by law.

10. Third-party links and social media

The website may include links to third-party websites or social media platforms, and our own profiles on those platforms. These links are provided for convenience only. Luxe Paints does not control those third-party sites or platforms and is not responsible for their content, products, services, availability, privacy practices or terms of use. Accessing any third-party site or platform is at your own risk and subject to the terms of the relevant third party.

11. Prohibited uses

When using the website, you agree not to:

• use it for any unlawful, fraudulent or harmful purpose, or in a way that violates any applicable law or regulation;

• attempt to gain unauthorised access to any part of the website, its servers, underlying systems or related infrastructure;

• introduce viruses, malware, worms, trojans, scraping tools, bots or any other harmful or automated software;

• extract, scrape, harvest, mine or systematically download data, images or content from the website for commercial or competitive purposes;

• interfere with, disrupt or place an unreasonable load on the website, its networks or the experience of other users;

• impersonate any person or entity, or misrepresent your affiliation with any person or entity;

• upload or transmit content that infringes the intellectual-property, privacy or other rights of any third party, or that is unlawful, defamatory, obscene or objectionable.

12. No warranty

The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Luxe Paints does not make any express or implied warranties about the website, including warranties of accuracy, completeness, reliability, availability, fitness for a particular purpose, non-infringement or that the website will be uninterrupted, secure or error-free.

13. Limitation of liability

To the extent permitted by applicable law, Luxe Paints, its affiliates, directors, officers, employees and agents will not be liable for any indirect, incidental, special, consequential, punitive or exemplary losses or damages, or for any loss of profits, revenue, business, goodwill, data or use, arising out of or in connection with your access to or use of the website, or your reliance on any content made available on it, even if we have been advised of the possibility of such losses.

Nothing in these terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

14. Indemnity

You agree to indemnify and hold harmless Luxe Paints, its affiliates and their respective directors, officers, employees and agents from and against any claims, demands, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or related to your misuse of the website, your breach of these terms, or your infringement of any law or third-party right in connection with your use of the website.

15. Governing law and jurisdiction

These terms are governed by and construed in accordance with the laws of India. Subject to applicable law, the courts at Navi Mumbai, Maharashtra, India will have exclusive jurisdiction over any dispute arising out of or in connection with these terms or your use of the website.

16. Grievances and contact

For questions, concerns or complaints regarding these terms or the website, please write to us at santhosh.veliventi@luxepaints.co, or at our registered office address provided above. We aim to acknowledge genuine queries within a reasonable time.